Jones & Jones Plumbing strives for 5-star service and we pride ourselves on 100% customer satisfaction. Read some of our reviews below. Contact us with any questions or request an appointment online.
Based on 27 reviews
Based on 15 reviews
21:15 12 Dec 22
23:42 27 Dec 21
11:14 12 Oct 21
Good work low pay
14:42 17 Jul 20
Recently had some work done by Jones and Jones Plumbing and was very impressive with the company. Both Chris and Justin were extremely professional and courteous. Work was performed very quickly. Chris and Justin were able to find and repair a leak within my sprinkler system that everyone else came out said they couldn't repair. After months of dealing with this issue we are able to use our sprinkler system again. I would highly recommend Chris and Justin to others.
15:15 16 Jul 20
I called one day to have a sump pump repaired in our downstairs. They made the schedule for the next day. They were timely, two guys with a very good working knowledge of what to do. They were in and out in less than two hours, replacing the motor and float valve and re-plumbing and rapping wires as it should be. Great service, fair priced, good people.
20:17 09 Jul 20
So my hot water heater sprang a major leak and flooded my downstairs apartment. It was a few days before I discovered it late last night..so I'm good and flooded. My real estate neighbor referred me to Jones & Jones, she even called them for me (good neighbor). Chris was my installer and was here to install a new one by lunch. Chris takes such pride in his work and man does it show. Not sure how you can say a new hot water installed is pretty but mine really is with shinny new copper piping. When Chris finished his job and explained every pipe,how to shut the gas off, how to shut the water off right their on a pipe... yeah. OK mine was 15 yrs old and I'm an older lady as you can tell. I really appreciated how he explained everything to me.Thank you Jones & Jones for sending a great, wonderful, very caring Chris to me. Chris is a great asset to your company.
22:32 05 Jul 20
I am a woman, knowing very little of plumbing. I cannot say enough nice things. He explained EVERYTHING in terminology I could understand. I'm purchasing a home and he walked me through it all. Wondrful at getting my estimate asap! I am confident and excited to have them do the job!!
19:14 15 May 20
Both Tommy and Wayne have been tremendous to work with. The quality of their work and willingness to do some additional "side" repairs was greatly appreciated. I would highly recommend Jones & Jones.
15:57 27 Apr 20
Excellent service - Chris did a great job with the repairs.
19:47 10 Apr 20
This is the second time I have used them, and they were professional and reasonably priced. They replaced my 22 year old water-heater in about 2-3 hours and the price was exactly what they quoted me. Other companies wanted to quote me at the "floor" price; saying it would at least be this much, but could be more. They gave me a price and said that they would not go over it. They were actually below what they quoted me.I will definitely use them again. Professional, fast, and fairly priced.Alan D.
21:23 03 Apr 20
Chris with Jones and Jones Plumbing. There when my family and I needed. Will recommend to anyone with a plumbing need. Thanks guys!!!!
15:16 18 Mar 20
Professional and quick service. Chris Beeman with Jones and Jones found the problem with my clogged sink quickly. I highly recommend Chris and Jones and Jones Plumbing. You won’t find a better company to assist you with your plumbing needs.
23:27 06 Mar 20
Chris and Scott came out and did a fantastic job repairing old blocked up plumbing. Tommy and his team are very professional and are dedicated to doing the job right the first time.
20:07 04 Mar 20
Had a water heater die recently, first thought was to give these guys a call. The service received was quick, professional, courteous and reasonable. Chris had everything fixed up quickly and flawlessly. Highly satisfied client right here!
20:18 02 Mar 20
prompt and quick install of kitchen faucet. Plumber had to fix a manufacturing problem with the faucet and it works well.
21:50 29 Aug 19
Tommy & his crew are very professional. They answer your request quickly & do a great job. My water heater was replaced in no time & they even cleaned up after! This is my second time to use them & I guarantee I won’t hesitate to call them if I have a plumbing problem in the future! I will recommend them to friends, family & my neighborhood network.
17:50 14 Aug 19
Daniel came to my house today to fix my shower. He did an awesome job and the price was a couple hundred dollars less than another plumber quoted me! He also found a leak in the basement that was caused by work the other plumber did. I would definitely recommend Jones & Jones Plumbing.
17:13 17 May 19
Great company! They wont try to up-sell you to anything you don't need. They provide multiple fixes and let you make the decision that fits your budget. Repair/ replacement work that was done same day at a great price.
20:54 07 Mar 19
I've used other plumbers and wasn't satisfied with sloppy work. I asked a plumbing parts sales rep for a recommendation on a complicated shower replacement and without hesitation, he said "Call Tommy Jones." These guys have been around the block and nothing surprises them. Tommy diagnosed my problem and needs over the phone and had it completed in no time. He and his team are smart, respectful of you and your property, clean up immaculately behind themselves, arrive on time, finish when they expect to and don't overcharge. They are #1 in my book.
16:24 08 Feb 19
I am very happy with Jones & Jones Plumbing. Tommy was very pleasant to work with, on time and great pricing. Tommy very quickly diagnosed the problem with my leaking shower and scheduled to have the pan rebuilt and tiled with a new drain. He was very quick to answer any and all questions and explaining the situation so I could understand. The mess was very minimal after the tiling and he made sure I was happy before collecting payment. I will definitely use them again & highly recommend!
00:55 15 Sep 17
They were on time, did a great job, super friendly and the prices were great! Don't call anyone else!
19:49 12 Sep 17
I recently had three bathrooms remodeled and a wet bar installed. Tommy Jones was wonderful! He was always on time and in a great mood. He even figured out how to pipe my bar sink behind a drawer stack my cabinet maker didn't tell him about. He also did so many things outside of the remodeling for me - he fixed drips and weird noises. I truly felt as if he performed magic! I HIGHLY recommend Jones and Jones Plumbing.
TERRY W. BOWEN, BCE
18:10 27 Jul 17
Tommy Jones was a true professional. He quickly diagnosed the problem where water was leaking from the ceiling on the first floor of my townhome unit but had to go into the very hot attic area to confirm and then fix the issue. I enjoyed visiting with him as the glue on the repair was drying and learning about his experience in the plumbing trade. Very personable guy. I will definitely be recommending him when ever possible. I hope to see him again if I have another plumbing issue, but no insult intended to Tommy but I hope that is not for a long time.
15:05 09 Dec 16
I have a tankless hot water system, which on Thursday night at midnight ceased to work. So, I called Tommy this morning, and he walked me through the process of fixing it myself. He could have just as easliy come out and charged me the service call rate! The Ransom Family appreciates the integrity and honesty that Tommy Jones has shown us! We would readily recommend him for all your plumbing needs!
21:57 06 Sep 16
Tommy and Daniel have completed several jobs for me, the most recent of which was today. They installed a new sink/cabinet for my Mother and a partial toilet re-build for my Rental Home. Tommy is very knowledgeable, trustworthy and the prices are fair. They are both extremely clean which I haven't always experienced with this trade. Highly recommend.
18:13 15 Aug 16
Tommy has done several jobs for us at our home and our rental property, and he has done a great job every time. He's very nice and honest. I always feel like I've paid a fair price for the work needed. And as a small business owner myself, I like supporting other small business owners. I highly recommend Jones & Jones Plumbing!
Ronald L Boring
16:24 26 Feb 19
Fast Service and reasonable prices in todays market. After waiting 10 days for my old company to call me back. I called J&J on Monday around 2pm. Daniel came our on the next day, and repaired my Price Phinister Kitchen Sink Faucet. He was very knowledgeable and took less than 2Hrs to fix it. That included having to run to the supply house for a part.Next time I need a plumber, I will be calling Jones and Jones in Winston GA. Rating, 5 stars.
21:41 14 Dec 18
I own a property management business and Tommy is my go-to plumber whenever a plumbing issue arises!
00:21 14 Feb 18
We just bought new shower fixtures, and the people at Masterpiece Lighting, where I bought them, recommended Tommy Jones to install. Tommy and Daniel are just phenomenal professionals--they both know their stuff inside out, especially on tricky problems. Better yet, I think the true character of a company shows when something goes awry. When I let them know my installation wasn't perfect, Daniel came back immediately and fixed it to perfection at no charge and with no pushback. That's honest customer service. I've recommended Jones & Jones to a number of my friends and I give them highest marks.
20:16 09 Dec 16
Tommy just replaced my disposal at a great price. He and Daniel were pleasant and efficient. They are top of my list for the next plumbing crisis or remodel in the future!
13:49 26 Aug 15
Best Plumber in town!! Family owned & operated and Great Honest people!!!
23:34 17 May 15
Call Tommy for all your plumbing issues. He sure helped me with a hot water heater when I was in a bind. Plus he's a great guy!
02:44 16 May 15
The only plumber I trust and call for all my plumbing needs. There is no plumber I know of who is more experienced or better at providing excellent customer service than Tommy Jones. Dependable and professional.
00:17 16 May 15
Tommy Jones is an exceptional plumber. He is able to quickly identify the problem and offer a solution. He is honest and straightforward. He provides the customer with options so they can make the best and most informed decision possible to fit their budget and need. He is polite and courteous and does quality work.